Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • Troubleshooting
  • WordPress error: Failed to fetch a user from WordPress, Error code 403: Sorry, you are not allowed to list users.

I’ve tried the troubleshooting guides. I’m working with a fresh, clean install of WordPress with the Zapier plug in installed. I’m trying to create a user that will be used only for user management. When the user is an administrator, I’m able to connect fine. But when the role is changed or a custom role with all user function permissions, I get the following:

Error code 403: Sorry, you are not allowed to list users.

 

 

I have added the permissions explicitly as well:

 

Hi @zap29550!

If you’ve already run through the steps in the Wordpress troubleshooting guides (Getting Started and Common Problems), then the best thing to do here would be to get in touch with the Zapier Support team. I’m sorry that we can’t help you in the Community with this one, but our Customer Champions can take a look at the Zap’s logs to see if there’s a specific error message than can hope you to troubleshoot this. 

Terms & Conditions