I have been trying to connect my website to zapier all day, but i keep getting an error message that “authetication failed because I am not logged in” which for the life of me, i dont understand!
please help
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+9- Zapier Staff
- 2653 replies
Hey there,
Oftentimes the first steps we recommend here in the Community are exactly what was mentioned in your ticket, running through connections and the troubleshooting guides.
May I ask if you're connecting your Wordpress site following the connection steps here?
https://zapier.com/help/doc/how-get-started-wordpress-zapier
Wordpress uses a lot of plugins that may block the connection, so first I'd recommend giving the above link a read and trying to connect again following those steps.
We also have a troubleshooting guide here that may help:
https://zapier.com/help/doc/common-problems-wordpress
If for any reason you’re still running into issues, we typically point ya back towards support as they’ll be able to dig in a bit more with ya.
I saw they did ask for either a video and/or screenshots of the errors you’re running into. Feel free to share those in your ticket and hopefully that’ll help get to the bottom! 🙂
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