Hi guys
I am attempting to connect Zapier to my Wordpress account, which I have admin privileges for and which has XML-RPC enabled. I get an authentication failed dialog box every time, with the message “authentication failed: Your token has expired. We’ll automatically renew it.” Permissions and popups are not the issue. I have also disable all the security plugins.
Cheers
Hal
+11Hi
Sorry to hear you’re running into those “Your token has expired” errors. Are you using a self-hosted version of WordPress or are you using wordpress.com? If it’s the latter can you confirm that you’re definitely on their Creator plan?
And can you confirm that the website has been launched? If it hasn’t been launched, can you try launching it to see if that then allows the connection to be added?
I know you mentioned you’ve already checked the permissions and have disabled the security plugins, but there are settings in Cloudflare, Firewalls or the hosting provider itself that would be worth checking too. See our WordPress settings that may affect your connection to Zapier to learn more.
Looking forward to hearing from you!
+11Hey
Haven’t heard back in a while so wanted to check in. Were you able to identify the cause of those token expiry errors?
Keep us posted on how things are going, want to make sure this gets sorted.
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