Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I am having a lot of trouble with my Zap from Wix forms to Active Campaign (collecting details). I have tried everything I can find to make it work.  The Zap test works, everything looks good and has all the right ticks.  But when I complete a form on my Wix website - nothing goes from there to my Active Campaign.  My support person from Active Campaign has the same issues.  Can you please help?

Hi @Sharlene Coach 

Try this workaround:

Wix Automations Webhook: https://support.wix.com/en/article/wix-automations-sending-data-via-webhook

Zap trigger: Webhook - Catch Hook

Use the generated webhook url in the Wix Automation webhook step.

Hi @Sharlene Coach,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

Hi, thanks for following up. Unfortunately I’m not very tech-savvy so couldn’t understand what I needed to do once I added Velo. The instructions in your help section didn’t cover what I was being asked to put into Velo once I added the app. Plus I wasn’t sure which URL I was supposed to put for the webhook. I’m trying to find someone to help me because I’m really not sure how to fix it 

Hi @Sharlene Coach,

If you want a more personal help I recommend reaching out to one of our certified Zapier Experts here: https://zapier.com/experts

Hopefully, this helps!

Reply


Terms & Conditions