Will a filtered post re-enter the Zap for direct messaging in Bettermode?

Hi ​@Technolutions 

Zap trigger type is instant.

It fires when a new post created in Bettermode.

A post can only be created once in Bettermode, any updates after the post was created would be considered an update to the post.

​@Technolutions 

If you want to check on the status of a Post after 7 Zaps, then you probably need to use different Zap step logic.

1. Trigger: Bettermode - New Post Created
2. Action: Delay For
   1. Days: 7
   2. Help: https://zapier.com/apps/delay/integrations#help
3. Action: Bettermode - Search Post
   1. Search by the Post ID from Zap step 1
4. Action: Filter
   1. Help: https://zapier.com/apps/filter/integrations#help
5. Action: Bettermode - Send Direct Message

TIP: Click field labels to see tooltips with more info.

​@Troy Tessalone Awesome Troy!! Thanks for this thorough answer. I’m going to give this a shot! -Paige

​@Troy Tessalone  - can you shed some light on why you need to have step 3 (Bettermode - Search Post)? Doesn’t the Zap already delay the subsequent steps for that particular post? I tried adding in that step - and it kept saying “Safely Halted” and specifically “the step was safely halted in Bettermode because nothing was found”.  - Paige

​@Technolutions 

You need to find the post after the delay to get the current data about the post to be able to check the current post status to filter by in step 4.

Post screenshots showing how your Zap step 3 is configured in the CONFIGURE tab while in EDIT mode with the field mappings visible, along with the encountered error.

​@Troy Tessalone - better yet, any idea how I can filter on “Answered” in Bettermode? This is not a field that is on every post type in Bettermode - rather only Question posts. As such, it doesn’t appear to be a field that displays under filters. I believe I’d have to use a webhook to search for this. 

​@Technolutions 

In Zap step 3, try searching for a “Question” post, then see if that field is returned to filter by.

For us to have more context, post screenshots that show how Zap step 3 is configured along with the DATA OUT.

​@Troy Tessalone Thanks again for the help. This is what I have for step 3: 

​@Technolutions 

Click the Query field label to see a tooltip with more info.

Post a screenshot of what that shows to give us context.

I am not using the outputs of the Search step as there are no working outputs from Test Runs/Data. So that could be partially why this is saying it’s redundant.

​@Technolutions 

Simply click the “Query” field label.

The tooltip is indicated by the ( i ) icon next to the word “Query”.

That will open a tooltip black box that has more info. (see example below)

​@Technolutions 

Is there a different Post ID variable you can try that is only a numeric value?

Or you can try reaching out to Bettermode Support for help with their Zap app integration and how to query for a Post by ID.

Sadly, there is no other Post ID variable (just that one!). I’ll try to reach out to Bettermode. I appreciate your help, ​@Troy Tessalone! This has been super useful. 

​@Technolutions 

If the Post names/titles will be unique, then you can try searching by that variable.