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Question

Why would a zap not run

  • June 11, 2024
  • 3 replies
  • 21 views
J

I have a zap set up. The test goes through, I just had a lead come through, but the zap did not run. I ran another test and it came through. I am not sure what the problem might be.

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    3 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • June 11, 2024

    Hi @JDub 

    For us to have context, post screenshots with how your Zap steps are outlined and configured in EDIT mode.

    Check your Zap Runs history for activity: https://zapier.com/app/history/

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    J
    • JDub
    • Author
    • New
    • June 11, 2024

     

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • June 11, 2024

    @JDub 

    What app is sending data to the Zap webhook url?

    How is that configured in the origin app? (screenshots)

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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