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Best answer

Why isn't my Zap activating after the test?

  • June 25, 2025
  • 2 replies
  • 28 views

I made an integration from Facebook Ads to a Google Sheets, the test lead fell correctly in the document, but when activating the zap, it deactivates again and stays in the deleted state, every time I try to restart the integration it turns off.
 

Best answer by SamB

Hi ​@Jean Antunez 👋

Just came across this and spotted you also reached out to our Support team and it turned out to be due to the connected Facebook account not having the required access. I’ll share the relevant details from Support’s response here in case it’s helpful to others experiencing the same issue:

I had a look at our logs and found this messge immediately after the Zap was turned on:
 

User does not have sufficient administrative permission for this action on this page. If the page business requires Two Factor Authentication, the user also needs to enable Two Factor Authentication.

 
Here is a great guide that will walk you through what to do about this error: https://help.zapier.com/hc/en-us/articles/25378106209805-Facebook-Lead-Ads-error-200-user-does-not-have-sufficient-administrative-permission

 

I’ll mark this as the best answer as their response appears to have pointed you in the right direction. Feel free to reach back out if we can help with anything else. In the meantime, happy Zapping! 😁⚡

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • June 25, 2025

Hi ​@Jean Antunez 

You need a Zapier paid plan to turn the Zap ON since FB Lead Ads is a Premium Zap app.

 

Help links for things to check/try: 

 


SamB
Community Manager
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  • Community Manager
  • 9736 replies
  • Answer
  • June 30, 2025

Hi ​@Jean Antunez 👋

Just came across this and spotted you also reached out to our Support team and it turned out to be due to the connected Facebook account not having the required access. I’ll share the relevant details from Support’s response here in case it’s helpful to others experiencing the same issue:

I had a look at our logs and found this messge immediately after the Zap was turned on:
 

User does not have sufficient administrative permission for this action on this page. If the page business requires Two Factor Authentication, the user also needs to enable Two Factor Authentication.

 
Here is a great guide that will walk you through what to do about this error: https://help.zapier.com/hc/en-us/articles/25378106209805-Facebook-Lead-Ads-error-200-user-does-not-have-sufficient-administrative-permission

 

I’ll mark this as the best answer as their response appears to have pointed you in the right direction. Feel free to reach back out if we can help with anything else. In the meantime, happy Zapping! 😁⚡