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Question

Why is my Google Signature not sending correctly in one Zap?

  • May 21, 2025
  • 2 replies
  • 8 views

I have 4 Zaps. Setup the same but one is not sending the signature correctly. Why? 3 are sending it correctly but one is not. I am not sure why. Is anyone else had or having this issue?

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • May 21, 2025

Hi ​@VHL2023 

Check your Zap step configuration.

For us to have more info, post screenshots to give us more context about how your Zap steps are configured.


SamB
Community Manager
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  • Community Manager
  • 9738 replies
  • June 2, 2025

Hi there, ​@VHL2023 👋

Just came across and wanted to check how you’re getting on—did you manage to get this sorted?

If you did, we’d love it if you could share how you fixed it. This would be super helpful to others that might have a similar issue 🙏

And if you didn’t get it solved, can you confirm whether all the Zaps are set to use the same email address? If the email address is different but the rest of the set up for the Gmail action is the same across all the different Zaps then perhaps there’s something in the account settings for that email address that’s different. Do you think that could be the case?

Looking forward to hearing from you! 🙂