Why doesn't Slack pick up thread replies in private channels?

Hi ​@rohannarula 

Help links for using Slack in Zaps: https://zapier.com/apps/slack/integrations#help

How to trigger Zaps from Slack thread messages

https://help.zapier.com/hc/en-us/articles/36083516665229-How-to-trigger-Zaps-from-Slack-thread-messages

Hy ​@rohannarula 

This is a configuration issue, not a limitation. Here's the fix:

Documentation: Link

Use the "New Message Posted to Private Channel" trigger instead of "New Message Posted to Channel."

• The public channel trigger only works for public channels

• The private channel trigger captures all messages in private channels, including thread replies

The trigger explicitly includes messages in threads.

If you only want thread replies (not main messages), add a Filter step:

• Condition: Thread Ts does not exactly match Ts

• This works because thread replies have different values; main messages have matching values

Known bug: May fail if user checks "Also send to channel" when replying. Zapier is working on this.

Hope this helps you get it sorted!

If you're still stuck, I offer a free 20-min Zapier troubleshooting call. Book it through my Zapier Directory profile — it's listed under Resources on the left side: https://zapier.com/partnerdirectory/automatemybiz!-->

Thanks let me give this a whirls!