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Question

Why aren't Instagram Lead Ads triggering my Zap in Zapier?

  • May 7, 2025
  • 2 replies
  • 45 views
E

I created a Zap in Zapier where the trigger is Facebook Lead Ads, and the action is to send the lead information to a Slack channel. While it works perfectly for leads generated through Facebook ads, I’m noticing that it does not capture form submissions from Instagram ads—even though I'm running the same lead form on both platforms (Facebook and Instagram).

Does anyone know why Instagram leads might not be triggering the Zap? Is there a specific setting or workaround to ensure Instagram submissions are also included?

 

Thank you in advance! :)

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • May 7, 2025

Hi ​@E-Momentum 

Help links for using FB Lead Ads in Zaps: https://zapier.com/apps/facebook-lead-ads/integrations#help

Check your Zap trigger configuration/settings to make sure that Lead Ad Form is being used on Instagram.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
Sync9-Solutions
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Hello ​@E-Momentum ,

Make sure your Instagram account is linked to your Facebook Page, if not, Zapier won’t see leads from Instagram. Instagram lead forms will only be captured if they are linked to the same Facebook Page and the Zap is configured to listen to that Page properly.

Sync9 - https://sync-9.com
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