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Why are my Google GA4 conversion events not working with Zapier?

  • February 17, 2025
  • 4 replies
  • 61 views

Does anyone know why google ga4 conversion events aren’t working properly, my zap keeps erroring out.  It’s a simple zap, when an outseta account is created, it’s supposed to populate a key event event, outseta_trial_event - simply errors out. I’ve tried ‘Create Measure’ and ‘Create Conversion Event for Property’ where event name is outseta_trial_event - nothing seems to work, any help would be appreciated.

 

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4 replies

ken.a
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  • Zapier Staff
  • February 18, 2025

Hi there ​@Eric Weber,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “CONFIGURE” section of the action step that shows all of its fields.

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!


  • Author
  • New
  • February 18, 2025

Here you go, not a lot to see:

 


  • Author
  • New
  • February 18, 2025

that measurement display name is defined in ga4 as a “Key Event”

 


JammerS
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  • Zapier Staff
  • February 19, 2025

Hi ​@Eric Weber,

 

If your Google GA4 Conversion Events Zap isn't working, ensure the event name 'outseta_trial_event' matches exactly in GA4 and Zapier, verify your API key permissions, test the trigger and action separately, and check any error messages for clues. If the issue persists, contact Zapier Support for further assistance.