Hi @Afroj Ahmed,

Welcome to the Community.

If you're having trouble connecting Google Sheets or Drive to Zapier, it's often due to permission issues. To fix this, go to your Zapier dashboard, select "Connected accounts," and either connect a new account or refresh an existing one. If the issue continues, contact Zapier support. Regarding dropdown menus, if they are for selecting an account, don't leave them blank; however, you can leave folders or other user-generated data blank if allowed.

Let us know if you have any further questions.

Hey @JammerS 

Thank you for the response.

I tried checking accounts for permission issue I have the Admin rights so that should not be the problem.
However After Navigating to the Zapier dashboard I’m unable to find the "Connected accounts" option.

Can you please guide me thoroughly with steps on where exactly can I find it.

Either by sending a picture to show the option or by providing steps.

FYI This is happening when I’m creating a developer Zap template for users.

Looking forward to your reply.​​​​​​

Hi @Afroj Ahmed,

In order to find the "Connected Accounts" option in Zapier, log in to your account and go to your Dashboard. From the vertical menu on the left, click your profile icon or name at the bottom left corner, then select "Settings." On the Settings page, click "Connected Accounts" from the list of options. Ensure connected accounts have the necessary permissions for any Zaps involving third-party services. Let me know if you need further help!

Hi @JammerS 

Thank you for such a detailed response.

But I still have the same issue I can’t find "Connected Accounts" anywhere on the settings page.

Will it be possible if you can share a screenshot displaying this option on the settings page.
 

Hi @Afroj Ahmed 

The layout in your initial screenshot looks like it’s using the old style of the Zap editor where you’d need to click on the Choose account section within the Zap to expand it:

From within that section it would be possible to connect a different Google Sheets account to the Zap.

In the newer Zap editor however, you’d change the account using the Change button in the Account field, from within the Setup section, for example:

To review all your app connections you’d go direct to the Apps section from the list of options on the left (NOT under the Settings section) here: https://zapier.com/app/home

We have some guides on how to add/edit existing app account connections that you might find useful: 

• Connect your app accounts to Zapier
• Manage your app connections

Hope that helps to get you pointed in the right direction. If you run into any further issues or questions just let us know - keen to ensure you’re all set! 

Hi @SamB 

Thank you for your detailed response.

I think there’s a confusion I am not trying to create a Zap, I am trying to create a Zap template as it required in order to use the embed option from developer dashboard not the user dashboard, also as you were saying I need to update the editor how can i do this from developer dashboard.

For reference I am creating Templates from here:
 

I went through the guides you provided and checked for the accounts which are already added
 

still not showing up when I click on Choose Account > Set up Action

Thank you for your patience and guiding me through the issue.

Hi @Afroj Ahmed,

I’m not seeing any related issues regarding this one. You might be running into a bug when creating a Zap template here. I suggest reaching out to our Support Team to investigate this issue further.

You can reach our Support Team here: https://zapier.com/app/get-help

I appreciate your patience and understanding.