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Question

Whatsapp Notifications not working suddenly - Showing as successfully sent

  • October 14, 2024
  • 5 replies
  • 502 views
M

Hi, I am on free plan testing out this daily zap notification to whatsapp. It was working fine but suddenly it just stopped working altogether yesterday. My tasks is only at 20/100 as of now.

Troubleshoot: 
X tried creating new tasks, following pre-filled template exactly without adding any other text (Not working).
X Tried relinking whatsapp number. received OTP but zap not sending (not working)
√ Tried email + whatsapp notif (This is working)
Felt like something at Zapier end is blocking the message to be sent out. 

Not sure if i should even start a paid plan when free plan is facing such errors :( 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • October 14, 2024

Hi @mtbs 

Help links for using WhatsApp Notifications in Zaps: https://zapier.com/apps/whatsapp-notifications/help

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
M
  • mbtf
  • New
  • October 23, 2024

Hi, I am on free plan testing out this daily zap notification to whatsapp. It was working fine but suddenly it just stopped working altogether yesterday. My tasks is only at 20/100 as of now.

Troubleshoot: 
X tried creating new tasks, following pre-filled template exactly without adding any other text (Not working).
X Tried relinking whatsapp number. received OTP but zap not sending (not working)
√ Tried email + whatsapp notif (This is working)
Felt like something at Zapier end is blocking the message to be sent out. 

Not sure if i should even start a paid plan when free plan is facing such errors :( 

The same started with mine whatapp notification. I was sending the notification to 8 people. Only my two numbers seems to stop working even though it says it was successfully sent!!! I tried using my busines number on the same cellphone. It happened to work while testing, but 20 minutes later it wasnt working on my tests again. I don’t know but it looks like it is a new whatsapp configuration maybe?? please help us!

 

M
  • mbtf
  • New
  • October 23, 2024

Hi, I am on free plan testing out this daily zap notification to whatsapp. It was working fine but suddenly it just stopped working altogether yesterday. My tasks is only at 20/100 as of now.

Troubleshoot: 
X tried creating new tasks, following pre-filled template exactly without adding any other text (Not working).
X Tried relinking whatsapp number. received OTP but zap not sending (not working)
√ Tried email + whatsapp notif (This is working)
Felt like something at Zapier end is blocking the message to be sent out. 

Not sure if i should even start a paid plan when free plan is facing such errors :( 

 

 

 

M
  • mbtf
  • New
  • October 23, 2024

The same started with mine whatapp notification. I was sending the notification to 8 people. Only my two numbers seems to stop working even though it says it was successfully sent!!! I tried using my busines number on the same cellphone. It happened to work while testing, but 20 minutes later it wasnt working on my tests again. I don’t know but it looks like it is a new whatsapp configuration maybe?? please help us!

 

I actually pay for the a basic plan.

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • October 24, 2024

Hi @mbtf,

 

Suppose you're having trouble with WhatsApp notifications. In that case, you can troubleshoot by checking if the WhatsApp Business API functions correctly, ensuring phone numbers are appropriately formatted, verifying that the Zapier trigger and action are set up correctly, and reviewing WhatsApp's restrictions on automated messages. If these steps don't resolve the issue, contact Zapier's support team for further assistance.
 

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