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Question

WhatsApp error: Authentication invalid, confirmation code did not match

  • 7 March 2024
  • 5 replies
  • 15 views
T

Hello
I would like to connect my whatsapp account for notification

i have this error, i dont undestand why.. because i do all good

 

5 replies

ken.a
Userlevel 7
Badge +6

Hi there @Terry97111,

Welcome to the Community! 🎉

This could be a timing issue as the confirmation code may be expiring before you have a chance to type it in.

My best advice here would be to try it one more time and try to get the confirmation code as quickly as possible. That will hopefully correct the issue. If it doesn't, then let me know and we can go from there.

I'll be keeping an eye out for your response!

T

sorry, but I type the code instantly

ken.a
Userlevel 7
Badge +6

Hi @Terry97111,

Thanks for the update here.

Have you tried connecting the WhatsApp Notification app again? Does it run into the same error? If so, please let me know.

I'll be keeping an eye out for your response!

T

@ken.a 

not work … again again

ken.a
Userlevel 7
Badge +6

Hi @Terry97111,

I hope you're doing well. I wanted to suggest that you check out this help article to see if it can assist you with the issue you're facing: https://help.zapier.com/hc/en-us/articles/19805639844621-Send-messages-in-Zaps-using-WhatsApp#h_01HB67G98509SHY63553PKCPP2.

If that doesn't work, I would recommend that you reach out to our Support Team for further assistance. They have the necessary tools to delve deeper into the logs and identify the root cause of the problem.

You can reach our Support Team here: https://zapier.com/app/get-help 

I appreciate your patience and understanding.

Reply


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