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Question

WhatsApp error: Authentication invalid, confirmation code did not match

  • March 7, 2024
  • 5 replies
  • 30 views
T

Hello
I would like to connect my whatsapp account for notification

i have this error, i dont undestand why.. because i do all good

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • March 7, 2024

Hi there @Terry97111,

Welcome to the Community! 🎉

This could be a timing issue as the confirmation code may be expiring before you have a chance to type it in.

My best advice here would be to try it one more time and try to get the confirmation code as quickly as possible. That will hopefully correct the issue. If it doesn't, then let me know and we can go from there.

I'll be keeping an eye out for your response!

T
  • Terry97111
  • Author
  • New
  • March 7, 2024

sorry, but I type the code instantly

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • March 8, 2024

Hi @Terry97111,

Thanks for the update here.

Have you tried connecting the WhatsApp Notification app again? Does it run into the same error? If so, please let me know.

I'll be keeping an eye out for your response!

T
  • Terry97111
  • Author
  • New
  • March 8, 2024

@ken.a 

not work … again again

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • March 11, 2024

Hi @Terry97111,

I hope you're doing well. I wanted to suggest that you check out this help article to see if it can assist you with the issue you're facing: https://help.zapier.com/hc/en-us/articles/19805639844621-Send-messages-in-Zaps-using-WhatsApp#h_01HB67G98509SHY63553PKCPP2.

If that doesn't work, I would recommend that you reach out to our Support Team for further assistance. They have the necessary tools to delve deeper into the logs and identify the root cause of the problem.

You can reach our Support Team here: https://zapier.com/app/get-help 

I appreciate your patience and understanding.

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