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Question

WhatsApp Automation Issue: Featured Image Not Displaying for Links

  • 26 July 2024
  • 1 reply
  • 18 views

The automation of sending a new post to a whatsapp group is working, but the link is being received without showing the featured image. When we send the link manually in the group, the featured image appears normally (the image that loads above the link when you send it in whatsapp)

 

Has anyone faced this issue before? Any suggestions on how to fix it?

1 reply

Userlevel 7
Badge +6

Hi there @RawadNajem,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of the action step that shows all of its fields. Like so:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

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