I have several products payments through stripe. When a payment is made I set up a filter based on amount, to send a mail to the customer. However, it is sending them all the emails for all products even tho the amounts are different in the payment and in the filter. Is there a way to filter differently than amount? I can’t find a product name or anything like that.
+5
My use of Stripe and Zapier are on Payment Links and we use the Checkout Session Complete trigger and filter on a paid status and the plink id.
The product ID tends to be in the Line Items Price Product which is harder to filter if there are multiple items in the the purchase.
You don’t get the same details on a New Payment trigger as you do in the Checkout Session Complete. Just be aware that these checkout sessions may be created for payment intents as well. Which is why we filter on a Payment Status equal to paid.
We tried using amounts in the past but found it difficult as they weren’t unique.
If there are multiple items in the purchase you may need to find a way to go through them to see if the product(s) you are looking for are there. I would do this with a python code block as I find that easiest.
I hope this helps.
+14- Zapier Expert
- 30942 replies
Hi
Help us have more info by posting screenshots with how your Zaps steps are outlined and configured in EDIT mode with the field mappings visible, especially for the Filter steps.
+14- Zapier Expert
- 30942 replies
Screenshot does not show how the full Zap step Filter is configured.
Better to use a desktop or laptop to get the screenshots.
Only have my phone atm will send in the morning. Thank you so much for trying to help. I used the amount filter ( even tho they all have different amounts)
+14- Zapier Expert
- 30942 replies
We would need to see the full Zap Filter step configuration to have proper context to be able to evaluate and advise.
+11- Community Manager
- 7472 replies
Hi there
Just came across this and wanted to check in—were you able to get this sorted out?
If you’re still having trouble, feel free to share some further screenshots as Troy suggested, and we’ll go from there. Make sure to blur or remove all personal information (names, emails, addresses etc.) from screenshots before sharing - you can use a tool like Zappy for that.
Looking forward to hearing from you!
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