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Has anyone else had trouble changing their email with Zapier? I’m on the 750 plan, which doesn’t include customer support from a real person, and the chatbot has not been helpful with this issue. 

 

My Zapier account is connected to my Google account. When I go to change the email it is associated with, I go to Settings>My Profile and click “Change Email” next to my email address. When I do that, it prompts me to log in to my Google account to verify that it is me. 

 

Next it takes me to a “Change Email” page that says “You must first disconnect any connected accounts before changing your email address.” Below that, it gives me a button that says “Disconnect” next to my connected Google account. When I click “Disconnect,” I am given the following error: 
 

Error removing configuration. Please try again.

 

As far as I can tell, no one has posted about this error online before, and I can’t seem to find a workaround. 

 

Has anyone had success after receiving this error? 

Hi @PeteFBA 

Try managing login providers here in Zapier: https://zapier.com/app/settings/security-data/providers


Hi @Troy Tessalone —

 

I tried this and ended up with the same error. 


@PeteFBA 

Help link for changing Zapier account email: https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address


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