Unable transfer assignee information from Jira to Notion using Zapier

Hi ​@CDrom 

For the field, click the [...] button at the right to change to “Custom” mode, then use the [+] button to map a dynamic variable from a previous Zap step.

e.g. If you want to set Niklas as the Assignee, then the field expects a value of: 12e

You may have to add a lookup table to translate the values between apps.

Help links for configuring dropdown fields with dynamic values: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

Help link for how to configure Zap action steps: https://zapier.com/help/create/basics/set-up-your-zap-action

​@Troy Tessalone Merry Christmas and thanks for your feedback! 

Seems like my reply from a few days ago didn’t make it through… 

Your feedback helped, but i still can’t find a way to make this one work. I have multiple users on my Jira board and the same users on my Notion board (with matching email addresses). But every ticket in Jira has a different assignee and autor. How can i have them matched? 

​@CDrom 

For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.

​@Troy Tessalone 

The Task is created in Notion and has an assignee if i enter a STATIC value. But as we have multiple people on both sides (Jira and Notion) i need to have the assigned person in Jira and Notion matching.

Hi ​@CDrom,

You’d need to utilize the Lookup Table function for your desired workflow to be possible since the assignee ID in Jira is different from Notion. You can learn more about the Lookup Table here: 

Hopefully, this helps.

​@ken.a Thanks Ken! 

I saw this already as one option but adding a third step a pro version is needed. Is there any chance to get this done inside the free plan? 

Hi ​@CDrom,

If possible, please add the assignee ID in Jira that corresponds with the one in Notion. This adjustment might allow you to achieve your desired workflow without needing the lookup table. However, if that's not feasible, we would need to use the lookup table to make it work.

Hopefully, this helps.

​@ken.a Sadly the Jira ID doesn’t correspond with the one in Notion. I only have the assignee email address that corresponds, but Notion is expecting an UUID. 

Thanks for your help though. Seems like i need to find another service. 

Got it ​@CDrom, I apologize if using a 2 step Zap is not possible for your desired workflow. We appreciate you giving Zapier a try for this.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help!