Hello.
When I run the test step for the Claude action in Zapier, the Response Content Text output gets cut off midway. This issue has been occurring frequently since about last week.
Our company uses Zapier's Team plan, and all of our employees are experiencing the same issue, which is causing problems. Could app updates also be a possible cause?
If you know the cause and solution, could you please let me know?
Hey
Is it happening for all prompts or just large prompts? All actions in Zapier are limited to 30 seconds before timeout for professional/ team plans and 120 seconds for enterprise plans.
In the advanced settings of Send Message of Claude, you can set max tokens.
See more about model limits here- https://docs.claude.com/en/docs/about-claude/models/overview. Some small models may be just limited to 4096 tokens. If it doesn’t fix, you can also try calling Claude API directly using Webhooks in Zapier. Hope it helps!
Hello,
Thank you for your response.
This is occurring across all prompts and Zaps. When in published state, it works without issues, but in draft's test step, it gets cut off midway. Changing Max to 8000 or 10000 did not make any difference.
Regarding "you can also try calling Claude API directly using Webhooks in Zapier."
→ I will explore whether we can proceed with this method!
Hey
It might be a bug then, you can contact Zapier support here- https://zapier.com/app/get-help. Try exploring the API method using Webhooks in Zapier if it’s important for you. Hope it helps!
Hi,
Thank you for your suport!
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