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Best answer

Unable to View Claude Output in Zapier Test Step

  • October 17, 2025
  • 4 replies
  • 40 views
S

Hello.

When I run the test step for the Claude action in Zapier, the Response Content Text output gets cut off midway. This issue has been occurring frequently since about last week.

Our company uses Zapier's Team plan, and all of our employees are experiencing the same issue, which is causing problems. Could app updates also be a possible cause?

If you know the cause and solution, could you please let me know?

 

Best answer by Sparsh from Automation Jinn

Hey ​@suzuki_ZEN office,

Is it happening for all prompts or just large prompts? All actions in Zapier are limited to 30 seconds before timeout for professional/ team plans and 120 seconds for enterprise plans.

In the advanced settings of Send Message of Claude, you can set max tokens.

 


See more about model limits here- https://docs.claude.com/en/docs/about-claude/models/overview. Some small models may be just limited to 4096 tokens. If it doesn’t fix, you can also try calling Claude API directly using Webhooks in Zapier. Hope it helps!

4 replies

Sparsh from Automation Jinn
Forum|alt.badge.img+6

Hey ​@suzuki_ZEN office,

Is it happening for all prompts or just large prompts? All actions in Zapier are limited to 30 seconds before timeout for professional/ team plans and 120 seconds for enterprise plans.

In the advanced settings of Send Message of Claude, you can set max tokens.

 


See more about model limits here- https://docs.claude.com/en/docs/about-claude/models/overview. Some small models may be just limited to 4096 tokens. If it doesn’t fix, you can also try calling Claude API directly using Webhooks in Zapier. Hope it helps!

https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
S

Hello, ​@Sparsh from Automation Jinn ,

Thank you for your response.

 

This is occurring across all prompts and Zaps. When in published state, it works without issues, but in draft's test step, it gets cut off midway. Changing Max to 8000 or 10000 did not make any difference.

Regarding "you can also try calling Claude API directly using Webhooks in Zapier."

→ I will explore whether we can proceed with this method!

Sparsh from Automation Jinn
Forum|alt.badge.img+6

Hey ​@suzuki_ZEN office,

It might be a bug then, you can contact Zapier support here- https://zapier.com/app/get-help. Try exploring the API method using Webhooks in Zapier if it’s important for you. Hope it helps!

https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
S

Hi, ​@Sparsh from Automation Jinn 

Thank you for your suport!


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