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Question

Unable to update quantity & price from SOS inventory in BigCommerce using Zapier

  • December 4, 2024
  • 2 replies
  • 19 views
R

I cannot get my BigCommerce store to connect to Zapier.  I put in the store hash and the access token and it says that I do not the required scope to access the end point.  All I am trying to do it make the Zap update the available quantity and price from my SOS Inventory software..  Can anyone help me with this?  

 

Thank You

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • December 5, 2024

Hi ​@ReconRich 

Help links for using BigCommerce in Zaps: https://zapier.com/apps/bigcommerce/integrations#help

 

I'm having troubles connecting my BigCommerce account

As of July 2018, legacy API accounts have been deprecated.
It is recommended to move to Store API Accounts.
More information can be found here: https://support.bigcommerce.com/articles/Public/Legacy-API-Accounts

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • December 9, 2024

Hi there, ​@ReconRich! 👋

Did the details Troy shared here help you to get it working? 

If not and you’re still seeing that error about not having the required scope access, can you confirm where you’re seeing that error—is it in an API Request (BigCommerce) action for example? If you can share a screenshot showing the full error message as well as the current configuration of the BigCommerce action that’s erroring that would be super helpful to us in troubleshooting further. Make sure to blur or remove all personal information (names, emails, addresses etc.) from screenshots before sharing - you can use a tool like Zappy for that.

Want to make sure this gets sorted so please let us know if you’re still having any trouble on this. 

Looking forward to hearing from you! 🙂

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