Best answer

Unable to trigger when a user uses a specific react in Slack.

  • 8 April 2024
  • 3 replies

Userlevel 1

I’m trying to set up a zap to trigger anytime I react using a specific slack emoji within any public channel (ideally DMs, too). Unfortunately, the zap appears to be ignoring the “reaction” and “user” fields, and is triggering anytime *any* user reacts with *any* slack emoji. See screenshot:




Best answer by Troy Tessalone 8 April 2024, 20:40

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3 replies

Userlevel 7
Badge +14

Hi @ericgoetz 

With the Zap ON, check your Zap Runs to see the DATA IN/OUT for each step to help you troubleshoot.

You can always add a Filter as Step 2 in your Zap:


Userlevel 1

Update, I went ahead and published, despite the test data being incorrect. Turns out, it’s working fine. It was just the tests that were showing false triggers.

Userlevel 7
Badge +6

That’s great news @ericgoetz! We’re glad to hear that the Zap is now working fine.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗