Skip to main content
Question

Unable to send a confirmation email when changing email address in my Zapier account.


Hi, I’m trying to change my email address on my account and i keep getting this error message - "unable to send confirmation email". Any suggests on how to fix? Thanks.

Did this topic help you find an answer to your question?

5 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi @anano 

Try using a new/different private browser.

Help article: https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address

 

 

 


We have the same issue. Tried another browser and incognito mode but problem persists.


  • New
  • 1 reply
  • November 21, 2024

Same issue. I tried three different browsers and incognito mode on Chrome.

Does anyone have a solution for this?


  • New
  • 1 reply
  • December 27, 2024

This is also occurring with me as I’m trying to phase out of the company and assign a different email for the account.


  • New
  • 1 reply
  • January 15, 2025

I’m running into the same problem. Tried different browsers and incognito mode. Same error - “Unable to send confirmation email”