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Best answer

Unable to receive OTP for WhatsApp Notifications code using Zapier

  • May 8, 2024
  • 9 replies
  • 168 views
S

Hi Team ,

 

I am not receiving whatsapp OTP code. Kindly help me on this.

 

Regards,

Sakthi

Best answer by ken.a

Hi there @Sakthi,

Welcome to the Community! 🎉

I did some digging into this, and it seems like not receiving an OTP code when connecting WhatsApp Notifications to Zapier is a known bug. Our team is aware of the issue and is working on a fix. I've added your email address as another affected user. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

I appreciate your patience and understanding.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

9 replies

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • 6780 replies
  • Answer
  • May 8, 2024

Hi there @Sakthi,

Welcome to the Community! 🎉

I did some digging into this, and it seems like not receiving an OTP code when connecting WhatsApp Notifications to Zapier is a known bug. Our team is aware of the issue and is working on a fix. I've added your email address as another affected user. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

I appreciate your patience and understanding.

W
  • walnut
  • New
  • 1 reply
  • June 3, 2024

Same issue.

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • 6780 replies
  • June 7, 2024

Hi @walnut,

I have added you as another affected member of the bug. While we don’t have an ETA for the bugs fix. We will keep you updated via email once the bug has been fixed.

I appreciate your patience and understanding.

T
  • tidimpl
  • New
  • 1 reply
  • June 17, 2024

Hi there, are there any updates on this bug by any chance? Thank you!

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • 3527 replies
  • June 18, 2024

Hi @tidimpl,

 

Unfortunately we don’t have any update yet in regards with the bug. I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.

R

Hello Team,

I am unable to receive the OTP for WhatsApp Notifications code using Zapier. Have you resolved the issue? The OTP is not being received on my WhatsApp account. Could you please resolve this issue? This problem arose a month ago, but you have not resolved it yet. When will you resolve this? My clients are waiting to purchase Zapier to integrate automation.

Thanks & Regards,

Rddy Kannamnaidu

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • 3527 replies
  • June 26, 2024

Hi @reddy kannamnaidu,

 

We sincerely apologize, but we don’t have an update yet on this bug. Hence, I added you to the list of affected users, and we will notify you via email once an update is available.

I
  • IJON
  • New
  • 1 reply
  • February 19, 2025

is that issue already resolved? Today we connected ~10 whatsapp account and then for another one we cannot obtain the code

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • 6780 replies
  • February 20, 2025

Hi ​@IJON,

Unfortunately, the bug is still open. I've added you as an affected member, and we'll keep you updated via email once it's resolved.

I appreciate your patience and understanding.

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