Hi, I’m trying to create a zap: payment in Stripe > invite into Skool community. Customers are paying using Stripe BUT they are not receiving an invite email into Skool. What’s wrong?
Answer
Unable to receive an invite into Skool when customers are paying using Stripe via Zapier
Best answer by francecapena19
Hi yes, all solved! I discovered that zapier pulls up past records so we use that email and it will trigger correctly. I was using a random email that’s why it wasn’t working (:
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+14- Zapier Orchestrator & Solution Partner
Hi
For us to have more info, post screenshots with how your Zap steps are outlined and configured in EDIT mode.
Info about using Skool in Zaps: https://help.zapier.com/hc/en-us/articles/10458381459341-How-to-get-started-with-Skool-on-Zapier
+11- Community Manager
Hi there
Were you since able to get this sorted?
If yes, we’d love it if you could spare a few minutes to share what the solution was. This would be super helpful to others that come across this thread. 🤗
If no can you share some screenshots with us, as Troy mentioned, so that we can take a closer look to see whether there’s any issues on the set up that might be preventing those invites from being sent? Make sure to blur or remove all personal information (names, emails, addresses etc.) from screenshots before sharing.
Thanks, looking forward to hearing from you! 🙂
Hi yes, all solved! I discovered that zapier pulls up past records so we use that email and it will trigger correctly. I was using a random email that’s why it wasn’t working (:
+6- Zapier Staff
Hi
Thank you for sharing how to handle this kind of concern with your Zap. Cheers!
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