Unable to pull forms from NEX-Forms using Zapier add-on "Could not find the method to call: triggers.new_form_entry.operation.perform" error

Hi ​@Joshua Bickerton,

Welcome to the Community.

If you're seeing the error "Could not find the method to call: triggers.new_form_entry.operation.perform" when using the Zapier integration for NEX-Forms, it usually points to a setup or connection issue. Ensure the NEX-Forms Zapier add-on is installed and up to date, verify your API key and permissions, and double-check your trigger configuration in Zapier. Test the trigger to confirm Zapier can pull data and ensure all tools use their latest versions. If the problem continues, review the official documentation or contact NEX-Forms or Zapier support for further help.

Following these steps, you can identify and resolve the issue with the Zapier add-on for NEX-Forms. Feel free to ask if you need further help or have additional questions. I'm here to assist you!

Hi ​@JammerS thank you very much for your response.
The Zapier plugin is installed and up to date.
How do I verify the API key and permissions?

Hi ​@Joshua Bickerton,

It's great to hear your Zapier plugin is installed and updated. Log in to the connected service to ensure everything works properly. Locate or generate your API key under settings and confirm it has the correct permissions (typically read/write). Then, in Zapier, go to "My Apps," select the app, and make sure the correct API key is entered. Finally, test the connection by creating a simple Zap.

Feel free to ask if you need further help or have additional questions. We're here to assist you.

Hey ​@Joshua Bickerton, were you able to get this sorted?

If so, was it an issue with the API key not having the correct permissions as Jammer suggested? 

Keep us posted on how it’s going, keen to make sure this gets sorted! 🙂