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after evaluating there is a thread of questions about manageengine and the ability to pull its description through.

its blatantly missing and there is no clear answer or attempt at fix.  (the last thread was two months ago and it was closed with no answer)

 

its clearly available via the API - so why is it not possible ?

https://www.manageengine.com/products/service-desk/sdpod-v3-api/requests/request.html#no_operation_request_description

 

Hi ​@bakerm00 

Most Zap app integrations are created and managed by the app developer using the Zapier Developer Platform.

I recommend reaching out to ManageEngine Support for help with their Zap app integration.

As a possible workaround, try adding this Zap action: ManageEngine - Invoke API Call

 

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