Question

Unable to make my zap Mailchimp to Google contacts update work

  • 23 February 2024
  • 5 replies
  • 23 views

I’m trying to create a zap like this:

Update contacts in Google Contacts when new or updated subscriber in Mailchimp.

Fist step seems to work fine, but I have a troubleshoot error in the second step: see screenshot here below:

 


5 replies

Userlevel 7
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Hi @lessoireesmantras 

We would need to see screenshots with how your Zap steps are outlined and configured, thanks.

OK, let me correct my first statement:

What I want to achieve is delete a contact in my Google Contacts as soon as someone unsubscribe from Mailchimp.

Trigger is: Someone unsubscribe from mailchimp

Action is: Delete contact in Google Contact.

The problem is that there is no “Delete contact” event in the Dropdown menu, so I chose Update contact:

 

 

Here are the only 3 fields that I filled in Action:

 

Here is the troubleshoot message:

 

 

Userlevel 7
Badge +14

@lessoireesmantras 

Please clarify...one screenshot shows GContacts as Step 2, but the other screenshots shows GContacts as Step 1.

We would need to see screenshots with how the Google Contacts zap step is configured that is encountering an error.

 

 

OK, sorry, let me correct my first statement:

What I want to achieve is delete a contact in my Google Contacts as soon as someone unsubscribe from Mailchimp.

Trigger is: Someone unsubscribe from mailchimp

Action is: Delete contact in Google Contact.

The problem is that there is no “Delete contact” event in the Dropdown menu, so I chose Update contact:

 

 

Here are the only 3 fields that I filled in Action:

 

Here is the troubleshoot message:

 

 

Userlevel 7
Badge +14

@lessoireesmantras 

Try creating a Custom Action to delete the Contact from GContacts.

 

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