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Question

Unable to locate 'Comment' field in HubSpot contacts on Zapier

  • July 29, 2024
  • 4 replies
  • 18 views

Bonjour, 

 

Je n’arrive pas a trouver une propriété dans Zappier qui est présente dans hubspot. 

 

Mon zap sert a envoyer un mail lorsqu’un nouveau lead apparait dans hubspot, tant que je n’ai pas changé le champs “statut de lead” je veux qu’il envoi un email, et une fois que j’ai changé le statut lead en “chaud” je veux qu’un email s’envoi avec le recap “ titre du poste” “année d’expérience” “localisation” “ commentaire” 

impossible de trouver “commentaire” dans les champs de contact sur zappier   

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4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 29, 2024

Hi @GOUGOUN 

Translated to English:

Problem fields in zapier via hubspot

I can't find a property in Zapier that is present in hubspot.

My zap is used to send an email when a new lead appears in hubspot, as long as I haven't changed the "lead status" field I want it to send an email, and once I have changed the lead status to "hot" I want an email to be sent with the recap "job title" "year of experience" "location" "comment"

impossible to find "comment" in the contact fields on zapier


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 29, 2024

Hi @GOUGOUN 

Make sure to select the desired Additional Properties to Retrieve.


  • Author
  • New
  • July 29, 2024

@Troy Tessalone 

I realize that only the original HubSpot properties appear, not the ones I created on my HubSpot CRM.

For your information, I am using the free version. Could this be the cause?

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 29, 2024

@GOUGOUN 

For us to have more context, post screenshots with how your Zap steps are outlined and configured in EDIT mode.