When I am testing the zap to locate a new email in Outlook, the data pulled never includes the messages I want to set up for parsing and then it eventually tells me it can’t find any more messages. There are four of them sitting right in my Inbox!!!
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Hi
Good question.
I’ve noticed this Outlook/O365 trigger behavior as well for a client.
If you suspect it’s a bug, then you can open a ticket with Zapier Support: https://zapier.com/app/get-help
Does Microsoft Outlook need any special plan pricing?
You would need to either have an Office 365 subscription, a Microsoft live.com account with Outlook or individual purchase of Microsoft Exchange Online subscriptions.
On-premises Exchange servers are not supported.
I have a full O365 subscription.
If you suspect it’s a bug, then you can open a ticket with Zapier Support: https://zapier.com/app/get-help
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