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Question

Unable to find account in Quickbooks for deposits

  • November 10, 2023
  • 4 replies
  • 53 views

We have a Zap set up to create receipts in Quickbooks and want to change the account that the funds are deposited into. When looking through the accounts to select, the specific depositing account we want does not show up. I have tested the connection to Quickbooks and that is working. Any suggested troubleshooting for this? 

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4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 10, 2023

Hi @AChiro 

Good question.

Can you post screenshots of the Zap step and field where you are having the issue?


  • Author
  • Beginner
  • November 10, 2023

Step #6 is where the issue is happening. 


  • Author
  • Beginner
  • November 10, 2023
Deposit to Account is where we are unable to load the correct account from Quickbooks. 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 10, 2023

@AChiro

Can you show screenshots in the Zap Edit mode along with the list of available list of options for the field?