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I am not getting any permission popup that would allow me to “Allow” or “Accept”.  I just keep getting this error when I try to add my credentials.

 

We hit an error adding your new account

authentication failed:

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

Hi ​@Lily Paradox,

 

Welcome to the Community.

If you're having trouble connecting to WordPress through Zapier, the issue is likely related to authentication problems. To resolve it, check your WordPress account settings to ensure you have the necessary permissions, as admin access or specific API permissions may be required. Re-enter your username and password carefully, especially if you've recently updated your login credentials. Clearing your browser cache can also help, as old data might interfere with authentication. Lastly, turn off any pop-up blockers that could prevent the authentication window from appearing, and then try connecting again.

I hope this helps. If you have any other questions or continue to experience issues, please don't hesitate to let us know.