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Hi everyone,

 

I have been trying to connect my Stripe Test (sandbox) account to Zapier, but after pasting the test API key I can only connect my Stripe live account - however, it recognizes my sandbox account as an “unqualified” account where it says:

This is a test account. Test accounts cannot be connected to live accounts.

 

How do i fix it? Every help is much appreciated. Thank you beforehand.

 

Best regards

Hi ​@berker_a 

Help links for using Stripe in Zaps: https://zapier.com/apps/stripe/integrations#help

 

How to use test mode data with Stripe on Zapier

Hi ​@Troy Tessalone ,

 

thank you for your quick response. If i have done everything correctly, I should be in the test mode (since my stripe account has a “sandbox” label). Also, I have copied the test API key (sk_test_….) and pasted it in Zapier to connect it to my test account. But still, I am unable to connect the test account…

 

Best regards

​@berker_a 

Make sure you meet the qualifications for using Stripe in Zaps: https://help.zapier.com/hc/en-us/articles/8496161863693-How-to-get-started-with-Stripe-on-Zapier#optional-authentication-fields

 

You can try connecting Stripe to Zapier by using a new/different private browser.

 

 

Hi ​@berker_a,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

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