About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Unable to connect my active Shopify shop.

  • 7 March 2024
  • 1 reply
  • 9 views
T

Hello!

I am trying to automate a sequence so that when a customer submits their email on shopify for a 10% off code, I capture their email in ConverKit, and they automatically get an email with a coupon code.

Right off the bat, I am having issues connecting shopify. When I try to connect them, I get an error that my shop is disabled. Im assuming it is connecting to my old shop that I shut down over a year ago. Within the same window, I tried to log out and log back in to my current shop, but it doesnt connect them. Both my current and old shop are under the same account, one is active and one is disabled. How do I get zapier to see my active shop?

Thank you for your help!

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Userlevel 7
Badge +14

Hi @ThePainAlchemist 

If you are using a Zap, then you should not post your topic in the Developer Zone category.

 

Try posting in this Category: https://community.zapier.com/troubleshooting-99

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Terms & Conditions