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Question

Unable to connect Firebase to Zapier due to access issues

  • May 29, 2026
  • 3 replies
  • 27 views
R

I have a problem in Zapier when trying to connect my Firebase account. I have using both forms of Project ID (projectID & projectID-default-rtdb)

Neither one works and I have hit this message every time:
 

Oh, foo.

Zapier could not connect to your account.

Unable to verify that your connection has access to the Firebase/Firestore project.

My realtime database settings are as follows:

Environment: Unspecified
Database location: Belgium (europe-west1)

Anyone find a solution to this?

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • May 29, 2026

Hi ​@Ross Parker 

Check the instructions and link in the screenshot below.

https://zapier.com/help/firebase/#how-get-started-firebase

 

Via Firebase Console!--tgqphd|[]-->!--tgqphd|[]-->: Log into the Firebase Console. Select your project, click the Gear Icon (Project Settings)!--tgqphd|[]--> in the left sidebar, and view the Project ID!--tgqphd|[]--> in the top pane of the General!--tgqphd|[]--> tab.!--tgqphd|[]-->!--tgqphd|[]-->

 

 

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
F
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  • Fahad SZapier Solution Partner
  • Zapier Solution Partner
  • June 4, 2026

Hi ​@Ross Parker just checking in, did Troy’s suggestion work for you? Were you able to fix the issue? If not, could you share a screenshot and a quick description of what your Zap is doing? That would help us troubleshoot the issue better.

SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • June 5, 2026

Hi ​@Ross Parker 👋

The error is most likely due to the location of your database. The Firebase/Firestore app currently only supports US-hosted databases, so a Belgium (EU-hosted) database wouldn’t be able to connect. We’ve got an existing feature request for adding EU database support, so I've added your vote to it. We can't give a timeline on when that might be added, but we'll send you an email as soon as it is!

In the meantime, you could try creating a new Firestore database in a US region instead, which would let you connect to it via Zapier, though I know that’s not an ideal solution if your data needs to be stored in the EU. If you do go that route and run into any trouble, just let us know!

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