Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I seem to have encountered a weird issue with the devops work type field. When I have Devops as the trigger it shows support ticket.

But when I have create DevOps as an action it doesn’t have the support ticket type even if I load more. Does anyone have any insight on why and how to get support to show up in the action step?

 

Hi @cashco 

Good question.

If it’s not available, then you may need to try using the DevOps AP via one of the supported Zap actions.

 

@Troy Tessalone hmm I did select Create Work Item as the AP but it yeah it is weird how the trigger finds the work type no problem but the action itself doesn’t

@cashco 

You can try using the CUSTOM tab to set a static value of: Support Ticket

 

@Troy Tessalone that appears to have worked. 😥 but there is a required custom field for Support Ticket and it doesn’t look like Zapier detects that field so I can’t put a value in it. Any other suggestions?

@cashco 

If it’s not available, then you may need to try using the DevOps API via one of the supported Zap actions.

Terms & Conditions