I created two zaps to connect Slack and Clay.com.
Trigger: When a new message comes in a channel
Action: Add a new record in clay
It was initially working (yesterday), but not it is not automatically working. I am able to do manual transfers
Question
Unable to add new records in Clay.com when a new message comes in a channel in Slack.
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+14- Zapier Orchestrator & Solution Partner
Hi
Check your Zap Runs history for activity/errors: https://zapier.com/app/history/
+14- Zapier Orchestrator & Solution Partner
Is there Zap Run history?
If yes, then you can view the details for a Zap Run to see the DATA IN/OUT for each step to help you trace the data flow to troubleshoot.
Slack Status page: https://slack-status.com/
Attaching a screenshot of my Zap history, there is no error in that. All the zaps listed in the history is a result of the manual transfer I did.
+6- Zapier Staff
Hi there
Before we dig deeper into this, could you please confirm if the Slack channel selected in the trigger is a public channel?
I'll be keeping an eye out for your response!
- Beginner
came across this and down see a resolution. I hav the same issue. zap was working (google sheet) but now its not, however I can manually transfer data. can't seem to find a solutions.
+6- Zapier Staff
Hi
Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of the action step that shows all of its fields. Like so:
Please don't include personal information in the screenshot, or be sure blur out any personal information.
Thanks!
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