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Question

uCalc to Keap: Zap is not triggering on form submissions.

  • July 7, 2023
  • 3 replies
  • 42 views

BQTAdmin

We’re using UCalc for a quote generator on our website.  I created a Keap / UCalc zap to get those quote submissions into Keap as a new or updated contact.  Testing the zap from within Zapier does get an entry into Keap, but it doesn’t seem to trigger when submitting the form on our website.  I’ve double checked that the calculator ID is the same in Zapier and on the website.

 

Already tried turning the Zap off and back on.  No luck.  Any ideas?

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 7, 2023

Hi @BQTAdmin 

Good question.

Help article that may help from uCalc: https://ucalc.pro/en/help/integration/zapier

Most apps on Zapier are built and maintained by the app developers themselves, so you may need to reach out to uCalc for additional support.


BQTAdmin
  • Author
  • Beginner
  • August 2, 2023

Hi @BQTAdmin 

Good question.

Help article that may help from uCalc: https://ucalc.pro/en/help/integration/zapier

Most apps on Zapier are built and maintained by the app developers themselves, so you may need to reach out to uCalc for additional support.

 

Thanks for that.  It turns out that for whatever reason, the zap would only work if I built it by going to the Integrations page on uCalc and starting the process from there.


ken.a
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  • Zapier Staff
  • August 3, 2023

Hi @BQTAdmin,

I'm glad to hear that you found a solution that works!

Thank you for sharing this information. It's really valuable and could help our other awesome Community members who might be facing the same issue.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 😊