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I have created a Zap that sends an Outlook email when a new Typeform entry is created. I have a required field in the Typeform that collects the email, which is mapped to Hubspot.

At first it worked, but now when I submit a new entry through Typeform, I get an email with this error:

Microsoft Outlook

Required field "To Email(s)" (recipients) is missing.

 

When I go into the Zap and test it, it sends a test, no problem, but I don’t get an email when creating a new entry through Typeform, just this error email from Zapier. 

Hi ​@djewell,

 

Welcome to the Community.

 

The error in your Zap's Outlook action step likely stems from the "To Email(s)" field not receiving correct data from Typeform. Troubleshoot by ensuring Typeform's email field is required and properly collecting data, verifying the "To Email(s)" field is correctly mapped in the Zap, testing Typeform submissions to confirm email data is received, and checking HubSpot mapping for proper syncing. If the issue persists, provide more details about your Zap's setup, omitting sensitive information.

 

We're looking forward to your response and resolving this issue for you.


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