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Two-step Zap paused on free plan

  • June 17, 2024
  • 5 replies
  • 85 views

I have the free plan, which says it includes unlimited 2-step Zaps, up to 100 tasks per month. My free trial expired, and now Zapier is saying I need to upgrade to run my Zap, which is a two-step Zap and no tasks have been used yet. Is there something I’m not understanding about what a 2-step Zap is?

Best answer by Troy Tessalone

Hi @A Kincaid 

For us to have more context, post screenshots about how your Zap steps are outlined and configured.

Are you using a Premium app in a Zap step?

https://zapier.com/apps?filter=premium

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • Answer
  • June 17, 2024

Hi @A Kincaid 

For us to have more context, post screenshots about how your Zap steps are outlined and configured.

Are you using a Premium app in a Zap step?

https://zapier.com/apps?filter=premium


  • Author
  • Beginner
  • 1 reply
  • July 7, 2024

Ahhh I didn’t realize Quickbooks is a premium app. That must be the issue. Thank you!


ken.a
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  • Zapier Staff
  • 6780 replies
  • July 8, 2024

Thats awesome @A Kincaid! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗


  • New
  • 1 reply
  • March 7, 2025

I have the same question.  Here is a screenshot of my zap:

 

 


JammerS
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  • Zapier Staff
  • 3527 replies
  • March 10, 2025

Hi ​@Robert1,

 

Can you tell us more about the issue that your are getting? So we can find a suitable solution to your concern. Thank you.