Currently trying to like my twilio and zapier together as twilio is where I got my number from and I have made the first zap so that for every missed new call, it should send an sms. I have tested it but got no results when I actually got the number tested. At first the number was added to hubspot as a deal but I deleted it to try and reset it but still no progress with that.
Best answer
Trying to send sms for missed calls
- Beginner
Best answer by Dammy
In my case, the fix might not apply to everyone because I’m using Twilio to get my virtual number, and the way things are set up on Twilio’s side affects how everything works in Zapier. On the Zapier side specifically, I originally tried to avoid using any premium features, which is why I ran into issues earlier. I eventually had to use Webhooks by Zapier instead of connecting the Twilio app directly, so I could properly catch the webhook that’s linked to my Twilio number. Hope this helps and if there is need for how to link with the twilio side as well, more than happy to explain.😊
+14- Zapier Orchestrator & Solution Partner
Hi
For us to have more info, post screenshots showing how your Zap steps are configured in the CONFIGURE tab while in EDIT mode.
TIP: Make sure to update the HubSpot steps to the current HubSpot app version.
+6- Zapier Solution Partner
Hey
For live zaps, it’s better to see to see the Zap history(https://zapier.com/app/history) to see any issues there.
Check the filter is letting your Zap continue when you are checking for No Answer. Please note that Zapier contains is case sensitive. You may want to change the value to no-answer in the filter to see if it fixes your issue.
If it’s still not fixed, you have to see in the history and find out the action where it’s going wrong. Hope it helps!
PS: If you need more active help, I’m happy to connect through my Zapier Solution Partner page if you’d like to reach out here- https://zapier.com/partnerdirectory/automation-jinn
+11- Community Manager
Hi there
Let us know how it went. Happy to lend a hand if you could do with some more help with this 🙂
+11- Community Manager
Yay! 🎉 That’s great news
If you have a minute, would you mind sharing what the fix was? It could really help out others who come across this in the future. 🙏
- Beginner
- Answer
In my case, the fix might not apply to everyone because I’m using Twilio to get my virtual number, and the way things are set up on Twilio’s side affects how everything works in Zapier. On the Zapier side specifically, I originally tried to avoid using any premium features, which is why I ran into issues earlier. I eventually had to use Webhooks by Zapier instead of connecting the Twilio app directly, so I could properly catch the webhook that’s linked to my Twilio number. Hope this helps and if there is need for how to link with the twilio side as well, more than happy to explain.😊
+11- Community Manager
Thanks so much for coming back to share that info
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