Hello,
when I am trying to connect crisp in Zapier by entering the token from Crisp, I am getting the following error. Can someone help me with that?
Best answer
Trying to connect Zapier with Crisp, getting an error
- Beginner
- 9 replies
Best answer by Troy Tessalone
You should copy/paste the Crisp Token you get from Crisp without any other values.
Try this tip:
If you are still having issues, contact Crisp Support for help with their Zap app integration.
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+14- Zapier Orchestrator & Solution Partner
- 34081 replies
Hi
Make sure there are no extra leading/trailing spaces in the value that you copy/paste.
Help link from Crisp for using their app in Zaps: https://help.crisp.chat/en/article/how-to-use-the-zapier-integration-dt0hdh/
- Beginner
- 9 replies
Hi
Make sure there are no extra leading/trailing spaces in the value that you copy/paste.
Help link from Crisp for using their app in Zaps: https://help.crisp.chat/en/article/how-to-use-the-zapier-integration-dt0hdh/
Hi, there is no trailing slash in token and I am also wondering, what is this dash in the image below, I tried to paste my token with this dash and without a dash, the same error I got. Should I try to generate new token instead? Can you help me to solve this?
+14- Zapier Orchestrator & Solution Partner
- 34081 replies
- Answer
You should copy/paste the Crisp Token you get from Crisp without any other values.
Try this tip:
If you are still having issues, contact Crisp Support for help with their Zap app integration.
- Beginner
- 9 replies
Hi
Thanks man, Cheers.
+6- Zapier Staff
- 3527 replies
Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.
- Beginner
- 9 replies
Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.
Your welcome, but I have I think the last issue with Zapier on third step with testing, The app returned "HTTP 405 unknown_method". I will create a separate post for that.
+6- Zapier Staff
- 3527 replies
Hi
The "HTTP 405 unknown_method" error during Zap testing usually means the request uses an unsupported HTTP method. To troubleshoot, double-check that your Zap is using the correct technique (for example, PUT for updates), review the app's documentation for allowed methods, and test the request in a tool like Postman. If the issue continues, consider contacting the app's support team for further assistance.
I hope this helps. Let us know how it goes or if you have any other questions.
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