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Question

Troubleshooting Zapier connection issues with Facebook Messenger

  • May 13, 2025
  • 2 replies
  • 31 views

i keep getting this on step two  when  try to do a chatbot i can conect to fabebook no poblems all permission from facebook is good and i still get this errors 

  • Confirm if you connected the right account.
  • Confirm that there is data in the partner app.
  • Confirm that you have permission to the data in the partner app.
  • There was an issue retrieving data from the partner app. Please try again later.

 

any one i am new to this

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • May 13, 2025

Hi ​@fbanuel2 

Help links for using Facebook Messenger in Zaps: https://zapier.com/apps/facebook-messenger/integrations#help


SamB
Community Manager
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  • Community Manager
  • 9745 replies
  • May 21, 2025

Hi there, ​@fbanuel2 👋

Did the help guides Troy shared a link to, help point you in the right direction?

Let us know if you’re still running into errors here, want to make sure this gets sorted! 🙂