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I created integration so that data from submitted forms on the site created on Wix Studio sent to the group with Telegram bot through Zapier.
But peridotically wrong information submitted to the group with Telegram bot, for example, the phone number can be completely different than the one entered by the user, or the last name is not displayed, although it was entered and this field is required.
But sometimes the data comes to the group with Telegram bot absolutely correctly.

Zap details
App: Wix, Trigger event: Form, Select the specific trigger to use: Form submitted, Select which forms trigger this Zap: All
App: Telegram, Action event: Send Message, Text Format: Plain text.

I also set up automation in Wix Studio: Submitted form - Send an Email and there the information is always accurate.

Has anyone had a similar problem? Can you please tell me if this problem can be solved in Zapier?

Hi ​@Annastas1a,

 

Welcome to the Community.

I'm sorry about the issues with your Wix to Telegram integration. Mismatched form fields might cause inconsistent data, data formatting differences between Wix and Zapier, or errors caused by specific data types. Double-check field mappings and formats and test the Zap with various inputs to spot patterns. 

If the problem persists, it may be a bug, and contacting Zapier Support is recommended for further assistance.


Thank you for reply!

I’ll check it.


Hi ​@Annastas1a,

 

No worries, just keep us on the loop so we can assist you further if needed. Thank you.