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Question

Troubleshooting Twilio call not working with Zapier webhook

  • September 10, 2026
  • 1 reply
  • 6 views

I have a zap 274466857 to trigger twillio phone call based on a webhook.

It ran twice today, HKT 10Sep at around 4am and 5pm. Zapier shows both success but actually I didn’t receive the call for the first running. Can you confirm with it?

1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 10, 2026

Hi ​@Wei 

If you are trying to get help from Zapier Support, then open a ticket here: https://zapier.com/app/get-help

If you are trying to get help from the Zapier Community, then provide more info about your Zap and Zap Runs.

Post screenshots showing how your Zap steps are outlined, how your Zap steps are configured, then DATA IN/OUT for the Zap Run steps.