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Question

Troubleshooting the Template Document sync issue with Google Docs

  • July 31, 2026
  • 2 replies
  • 7 views

I'm having this exact issue. I tried the suggested fix (reselecting the Template Document, and manually pasting the GDoc File ID as a static value) but the field still shows "No options are available" and won't accept a manually typed or pasted ID either. My Google Docs account is properly connected and authorized. Any other ideas?

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 31, 2026

Hi ​@CINTHIA 

Help links for using GDocs in Zaps: https://zapier.com/apps/google-docs/integrations#help


SamB
Community Manager
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  • Community Manager
  • July 31, 2026

Hi and welcome to the Community ​@CINTHIA! 👋

Sorry to hear the templates aren’t loading. Another way to select the template would be to add a Find a File (Google Drive) action before the Google Docs action. You’d need to set it up to search by the template's filename, then map the File ID it returns into the Template Document field.

Let us know if that sorts it!