I am trying to build a Zap to push data to sage intacct, however i cannot seem to login successfully to sage intacct. i have tried logging in but i keep getti OAuth failure or connection failure.
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+14- Zapier Orchestrator & Solution Partner
Hi
Help links for using Sage Intacct in Zaps: https://zapier.com/apps/sage-intacct/integrations#help
Prerequisites
To use the Sage Intacct app on Zapier, you must have:
- A paid Zapier account. Sage Intacct is a premium app on Zapier.
- A paid Sage Intacct plan. View Sage Intacct plans.
- Beginner
Hi i have both a paid account and a paid sage intacct plan, i am the administrator of the both systems.
When i log in i get the below
but after clicking accept i get
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+14- Zapier Orchestrator & Solution Partner
Try reaching out to Sage Intacct Support for help with their Zap app integration.
Try opening a ticket with Zapier Support: https://zapier.com/app/get-help
+11- Community Manager
Hi
I did some digging and it looks like some others have run into this as well. Here's what our Support team suggested:
- In Sage Intacct, open Company > Setup (or Company information) > Security, then find Authorized Client Applications.
- Contact Sage Intacct Support and ask for Zapier's production OAuth Client ID for the Zapier marketplace/app connection, plus confirmation of any Web Services user mapping their OAuth setup requires.
- Add that Client ID as an Authorized Client Application (status Active). If Sage asks you to map a Web Services user ID to that client, use a dedicated Web Services user with the API permissions you need (not only a regular business login).
- Keep your existing Sender ID "Zapier" authorization Active.
- Retry the Zapier connection from https://zapier.com/app/assets/connections.
Sage's doc on Authorized Client Applications: https://www.intacct.com/ia/docs/en_US/help_action/Company/Company_setup/Company_Information/Security/company-authorized-client-applications.htm
Can you give those steps a try and let us know if that fixes the error?
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