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I get this error.

Error code: Error while retrieving: Error parsing response. We got: "<html> <head> <META NAME="robots" CONTENT="noindex,nofollow"> <script src="/_Incapsula_Resource?S"

I’ve tried suggestions to disable REST AI endpoint in Yoast SEO. I’ve tried reconnecting my account with a new application password. Still can’t get it to work. Please help!

Hi ​@VIS, welcome to the Community 🎉

Happy to lend a hand with this! As the error mentions “Incapsula_Resource”, I suspect that there might be a different plugin or a firewall etc setup on your web server that’s blocking access. Have you got any security-type plugins running on the site or a firewall that might be preventing Zapier’s access?

Looking forward to hearing from you. 🙂


Thanks so much for the prompt response. I’ve tried disabling them all to see if that resolves the issue, but it didn’t work.


Hi ​@VIS,

I’d recommend reaching out to Paid Memberships Pro’s Support Team regarding the error that you’re encountering since they are the ones who owns and maintains their integration in Zapier.

You can reach their Support Team here: https://www.paidmembershipspro.com/support/

I appreciate your patience and understanding.


Hey ​@VIS, just checking in! 👋

Did the Paid Memberships Pro support team, that Ken suggested contacting, help get things sorted? 

Want to make sure you’re all set, so please let us know how it’s going!