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Question

Troubleshooting issue with Jira Software Cloud not creating updated issues

  • September 8, 2025
  • 1 reply
  • 10 views
D

I canno’t figure out what the issue is here. It was working fine and then all of a sudden wasn’t. I tried using the AI Troubleshooting and removed the imput data from the 2 custom IDs it referenced but that didn’t fix it. I tried to change the workflow and remove the filters and that did not work. 

 

Very much at a loss here, any help is appreciated. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • September 8, 2025

Hi ​@darlene.hall 

For us to have more info about what you are referring to post screenshots showing:

  • how your Zap steps are outlined
  • how your Zap steps are configured in EDIT mode with the field mappings visible
  • any encountered errors on Zap steps
⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
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