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Troubleshooting Gmail trigger issues in Zapier

  • June 25, 2025
  • 5 replies
  • 46 views

I am new to Zapier, so forgive me if this very obvious. 

 

I have built an agent that is triggered when I receive a new email in my linked Gmail. The trigger was always working, but now it has just stopped. The agent will not run at all even if I receive a new email. 

 

Thanks in advance. 

Best answer by Troy Tessalone

@anotheruser1 

Did you review the available help links for using Zapier Agents?

Help links for using Zapier Agents: https://help.zapier.com/hc/en-us/categories/24393360264205-Agents

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • June 25, 2025

Hi ​@anotheruser1 

Check if you still have Tasks available for the Agent to run.

Help links for using Zapier Agents: https://help.zapier.com/hc/en-us/categories/24393360264205-Agents

 


  • Author
  • Beginner
  • 2 replies
  • June 25, 2025

I checked and I still have plenty of Tasks left for the Agent to be able to run. Are there any other possible solutions?

Thanks

 

I also noticed that every time I clone an Agent and use the test feature, it works just that one time. If I try and retest it, it uses the same testing email as before . 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • Answer
  • June 25, 2025

@anotheruser1 

Did you review the available help links for using Zapier Agents?

Help links for using Zapier Agents: https://help.zapier.com/hc/en-us/categories/24393360264205-Agents


  • Author
  • Beginner
  • 2 replies
  • June 26, 2025

I checked again this morning and it just started working without me changing anything. Hopefully it should be fine in the future. 

 

Thanks again


JammerS
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  • Zapier Staff
  • 3527 replies
  • June 27, 2025

Hi ​@anotheruser1,

 

It's great to hear your Zap is working again! Sometimes temporary glitches or data delays resolve on their own. To stay ahead of issues, monitor your Zap history, watch for app updates, and make use of Zapier's support channels and documentation for best practices and feature updates.